ONI employees criticized past decisions to add extra duties to the bureau, including Portland’s program for licensing and monitoring recreational marijuana, and the bureau’s ability to manage multiple programs, according to the auditors’ notes.
Asked to identify ONI’s strengths during a Jan. 12 audit interview, the office’s leadership—Alarcón de Morris and Amy Archer, the bureau’s business operations supervisor—appeared to have difficulty coming up with an answer.
“Amy mentioned that things keep getting added to their portfolio—Noise and Marijuana,” the auditor’s notes from the interview read. “The Marijuana program increased ONI staffing. They struggle internally with basic administrative support. Amalia stated that people have an expectation of ONI interactions, so management being diverted to these new programs creates an external friction.”